Welcome Guided Robot: A Practical Guide from Landing to Operation

welcome

Bing

guide

overview

ground is the "runway" of the robot, and its material, flatness and slope play a key role in the operation of the robot. If the ground material is too rough, such as some untreated concrete floors, the robot's wheels may be subject to greater friction, which not only increases power consumption, but also slows down the walking speed, and long-term use may even accelerate the wear of the wheels.

the flatness of the ground also can not be ignored. Even if the height difference is only a few millimeters, it may be a "small snag" for the robot, which may cause the robot to bump and jam during driving, and affect its navigation accuracy and smoothness of operation.

Therefore, before deployment, a comprehensive inspection and evaluation of the ground should be carried out. For uneven ground, it can be leveled by grinding, filling, etc.; for areas with large slopes, either re-plan the robot's activity route to avoid steep slopes, or transform the ground to reduce the slope to ensure that the robot can travel smoothly.

in this digital age, a stable network is like the "nervous system" of a robot. Once there is a problem with the network, the robot will "slow down" or even "lose contact". The welcome guide robot needs to interact with the background server in real time, receive instructions and upload information. If the network is unstable, for example, in some places where signals are easily interfered, such as large shopping malls full of various electronic devices, or areas with more metal structures in the exhibition hall, the robot may have problems such as voice response delay and navigation path planning error, which will not only reduce service efficiency, but also leave a bad experience for users.

Stooges robot also provides another localized deployment scheme. Even if there is no network, the robot can run normally and stably, based on the large offline model.

robot is the "power source" of its continuous work, and it is very important to plan the layout of charging piles reasonably. The position and number of charging piles should be determined according to the working time and range of activities of the robot. If the robot works in a large place, such as the airport lobby, with a wide range of activities and long-term uninterrupted service, it needs to reasonably distribute charging piles in its frequently active areas, such as the waiting area, near the boarding gate, etc., to ensure that it can quickly find charging piles for charging when the power is insufficient.

Before integrating robots into the business processes of the site, we must first conduct a comprehensive and detailed analysis of the existing business processes. Take the exhibition hall as an example, the original business process is roughly "tourist registration-route recommendation-exhibits explanation-feedback". Through analysis, it can be found that the robot is fully capable of route recommendation and basic exhibits explanation. After allowing robots to undertake these links, the staff can focus more on tourist registration, handling the special needs of tourists, and collecting feedback, which require more humanized services.

training covers robot operation, daily maintenance, simple troubleshooting and other aspects. In the robot operation training, the staff needs to learn how to start and stop the robot, and how to set tasks for the robot through the operation interface, such as planning the guiding route, setting the explanation content, etc. Taking the staff of the exhibition hall as an example, they should master the method of quickly switching the corresponding explanation program and navigation route for the robot under different exhibition themes, so as to ensure that the robot can accurately provide services for visitors.

routine maintenance training includes robot cleaning, parts inspection and replacement. The staff should understand the various parts of the robot and know how to clean the dust on the surface and inside of the robot regularly to prevent dust accumulation from affecting the performance of the equipment. At the same time, we must learn to check the wear of key components, such as wheels, sensors, etc., and replace them in time when the components are worn out.

simple troubleshooting training is essential. Staff need to master the troubleshooting methods of common faults. For example, when the robot has abnormal voice broadcast, they can quickly judge whether it is a volume setting problem, a voice module failure or a software program error, and take corresponding solutions. Through detailed troubleshooting training, the staff can deal with minor faults in the robot in time to avoid the expansion of faults affecting normal service.

in some large places, such as airports, exhibition halls, etc., due to the vast space and dense personnel, network signals are easily interfered, resulting in network instability. For example, in a large-scale science and technology exhibition, many electronic devices in the exhibition hall are running at the same time, resulting in chaotic network signals. When the welcome guide robot introduces the exhibits to the visitors, there are frequent problems of voice jamming and slow loading of the explanation content, which makes the visitors feel very confused.

, in order to solve the problem of network instability, various measures can be taken. On the one hand, a backup network is set up. When the main network fails, the robot can automatically switch to the backup network to ensure that the service is not interrupted. On the other hand, signal enhancement equipment, such as signal amplifiers, repeaters, etc., are used to enhance the strength and coverage of the network signal. It can also optimize network settings, allocate network bandwidth reasonably, and avoid excessive occupation of network resources.

some users may have various misoperation behaviors because they are not familiar with the functions and operations of the robot. For example, when the robot performs a guiding task, touching the robot's screen or keys at will causes the robot's operation instructions to be interrupted and the originally planned guiding route to be disrupted. Some users may ask the robot some questions beyond the scope of its functions. When the robot cannot answer, the user may ask repeatedly or even slap the robot hard, which will not only affect the normal operation of the robot, but also cause damage to the robot.

In order to reduce the user's misoperation, we must first strengthen the user's guidance and tips. Posting the operation guide and precautions in a prominent position of the robot, and explaining the basic operation methods and functions of the robot with concise and clear graphics. You can also loop the operation demonstration video on the start interface or standby interface of the robot, so that the user has a preliminary understanding of the operation of the robot before use. At the same time, in the interaction process of the robot, friendly voice prompts and feedback are set. When the user makes a wrong operation, the robot informs the user of the correct operation method by voice in time.

In addition, a protection mechanism can be provided to restrict some operations that may cause the robot to malfunction or abnormality. For example, setting the password protection function, only authorized personnel can modify the system settings and key parameters of the robot. The physical keys of the robot are locked and can only be unlocked under a specific operation process to prevent the robot from being abnormal due to wrong press by the user. Through these measures, the impact of user misoperation on the robot can be effectively reduced, and the safety and stability of the robot can be improved.